How To Use Grabexpress

Grab, an e-hailing company, has partnered with Ninja Van and integrated the service into the GrabExpress app. This collaboration allows Ninja Van services to be included in the Grab application through GrabExpress. With the cooperation of both companies, it is hoped that it will meet the demands and needs of customers nationwide. Grab provides packing and document delivery services to your family, friends and business partners everywhere.


Benefits of Using GrabExpress

  • Delivery of packages, goods and documents can be made immediately to the recipient’s home or office
  • Each delivery can be tracked through the application
  • Delivery is fast and saves time without wasting time dealing with traffic jams
  • The security of delivery is guaranteed as it covers up to RM 500 insurance to users of the GrabExpress application
  • GrabExpress also offers customer-ordered food delivery services
  • Highly competitive prices
  • The driver is a well-trained person and the delivery will be carefully and safely made


How to Use GrabExpress

  • Open the Grab app and click the Delivery tab.
  • Enter the address of the pick-up and drop-off locations.
  • Complete recipient information such as recipient’s name, mobile phone number and additional details such as no / unit building (if applicable). Tap the Add button.
  • Confirm your booking and get a driver. After confirming the booking, click the Book button. The nearest GrabExpress driver will pick up your order and immediately heading to the location.
  • You can track your parcel using the app in real time. Your recipient can track the parcel through tracking URL which sending by SMS to recipient.


Service Charge

GrabExpress charges the following services:

  • Basic charge of RM 3.60
  • Per km at the first 0 – 6km rate of RM 0.60 / km
  • For the next 6 -10 km + 0.70 / km
  • For the next 10 -20km + RM 1.00 / km
  • For the next additional km + RM 2.00 / km
  • Minimum of RM 5.00
  • The surcharge between 11 am and 2 pm and 6 pm to 9 pm is between RM 3-5 and depending on the supply and demand conditions


Operation hours

GrabExpress operates 24 hours a day and 7 days a week