Machines is one of the authorized Apple service center in Malaysia. This means that any fault with Apple’s product can be sent to any Machines service center outlet. One of the accessible service center is located at Northpoint, Mid Valley. This building is actually separated from Mid Valley shopping center over a main road so it may take some time if you are walking from the shopping center. Fortunately Northpoint has it’s own parking space which is not insane like the ones in Mid Valley. The parking cost RM 3 for the first hour which is pretty decent.
The service center is open from 9:00am to 6:00 on Monday to Saturday while it is closed on Sunday and Public Holidays.
Visitor will have to key in their name onto the reception Ipad to receive a number which will have to be memorized in order to be service. There are no paper tickets
Honestly this this service center is rather sad as compared with other brand’s service center. The seats are not comfortable while it’s packed. Any Malaysian government department can do much better than this service center. The vending machines are not working so do not expect a free coffee here.
Staffs are helpful and very tentative to user’s request. Service is rather fast although queue line is long.
603 2289 5388 (Tel) – 603 22895389 (Fax) , email: firstname.lastname@example.org
Northpoint, B-G-2, Ground Floor , Northpoint Office, Mid Valley